Privacy Policy
Last updated: February 16, 2026
Introduction
PayapaHub (“we”, “our”, or “the Portal”) is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information when you use our website and services related to Katarungang Pambarangay (KP).
Information we collect
We may collect information you provide when you pre-file a complaint, book an appointment, contact us, or use our jurisdiction checker and other tools. This may include your name, contact details, address, and other details necessary to process your request. We also collect technical data such as your IP address and browser type when you visit the site.
Cookies and similar technologies
We use cookies and similar technologies to remember your preferences (for example, cookie consent), keep you logged in when applicable, and improve site performance. Essential cookies are required for the site to function. You can manage your cookie preferences via the cookie consent banner when you first visit.
How we use your information
We use the information we collect to provide and improve our services, process pre-filings and appointments, respond to your inquiries, comply with legal obligations, and ensure the security of the Portal. We do not sell your personal information to third parties.
Data retention and security
We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
Your rights
Depending on applicable law, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions about this policy, please contact us using the contact information provided on this Portal.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. We encourage you to review this policy periodically.
Contact
For privacy-related questions or requests, please use the contact information available in the footer of this website or at your barangay office.